Shipping

SHIPPING TO USA

• $15.00 flat shipping fee
• Food/treat products are shipped separately from Buffalo, NY. All other products are shipped from Ontario, Canada.
• Orders to the U.S. are shipped every Thursday. Transit time is estimated at 5 to 10 business days, depending on your location.
• Please note that foufouBRANDS does not ship to PO boxes.
• foufouBRANDS ships most orders by FedEx Ground. 

* Excludes Alaska, Hawaii, and U.S. protectorates.
** Customers with orders shipping to these areas will be contacted with a shipping quote for approval before shipment.
*** If you require expedited shipping, please contact us here or an expedited shipping quote.

INTERNATIONAL SHIPPING

Shipping rates will be quoted at checkout, after inputting delivery address.

Import duties and taxes may apply upon receipt of international orders.

These duties & taxes are beyond our control as they are set by the Customs Authority of the destination country/location and depend on a number of factors, such as:
- Country/location of origin of the purchased product
- Local VAT rates
- Local import taxes

It will be your responsibility to pay these charges if and when asked to, by your local authorities.

ORDER PROCESSING TIMES

foufouBRANDS ships to the USA once a week on Thursdays. Orders must be placed by Wednesday 10am EST for shipment on the same week.

Due to increased volumes during the holiday season and transit delays, order processing times may take longer. Please direct any order inquires to customerservice@foufoubrands.com.

ORDER TRACKING

Once we ship your order, you will receive an email with your tracking number. Please note it may take up to 24 hours for your tracking number to be updated on the carrier’s systems.