SHIPPING TO CANADA
- All orders over $99.00 (before applicable taxes) will receive FREE STANDARD SHIPPING.
- A flat rate shipping charge of $12.00* will apply to orders under $99.00.
- Transit time is estimated at 2 to 7 business days, depending on your location.
- Please note that foufouBRANDS does not ship to PO boxes.
- foufouBRANDS ships most orders through Canada Post, Fedex Ground and GLS.
- Cut-off time for all Express and Priority shipping options is 11am EST Mon-Fri. Orders placed after the shipping cut-off time will ship the following business day
* Excludes Yukon, Nunavut and Northwest Territories.
** Customers with orders shipping to these areas will be contacted with a shipping quote for approval before shipment.
*** If you require expedited shipping, please contact us here for an expedited shipping quote.
SHIPPING TO USA
- A flat-rate shipping fee of $15.00 applies to all orders. foufouBRANDS will cover all customs and duties on shipments to the contiguous U.S. sent under this flat-rate program.*
- Orders are shipped every Thursday from Mississauga, Ontario. Transit time is estimated at 2 to 7 business days, depending on your location. Wednesday, 11:00 AM EST, is the cut-off for Thursday shipment.
- Please note that foufouBRANDS does not ship to PO boxes.
- foufouBRANDS ships most orders by FedEx Ground.
- Cut-off time for all Express and Priority shipping options is 11am EST Mon-Fri. Orders placed after the shipping cut-off time will ship the following business day
* Valid for the 48 contiguous states (excluding Hawaii & Alaska - see International)
** If you require expedited shipping, please contact us here for an expedited shipping quote. Note: you will be expected to pay any duties or fees associated with your order, should you choose to ship using an expedited option.
INTERNATIONAL SHIPPING
- Shipping is calculated at checkout based on location.* Customs and duties are extra and due upon delivery.
- Transit time is estimated at 2 to 7 business days, depending on your location.
- Please note that foufouBRANDS does not ship to PO boxes.
- foufouBRANDS ships most orders by FedEx.
- Cut-off time for all Express and Priority shipping options is 11am EST Mon-Fri. Orders placed after the shipping cut-off time will ship the following business day
* This also applies for Hawaii & Alaska
** If you require expedited shipping, please contact us here for an expedited shipping quote.
ORDER MODIFICATIONS
We are unable to modify the shipping address once an order has been placed.
Please ensure all billing and shipping details are correct prior to finalizing your payment.
ORDER PROCESSING TIMES
It can take 48-72 hours for us to process your order before we ship.
Due to increased volumes during the holiday season and transit delays, order processing times may take longer. Please direct any order inquires to customerservice@foufoubrands.com.
ORDER TRACKING
Once we ship your order, you will receive an email with your tracking number. Please note it may take up to 24 hours for your tracking number to be updated on the carrier’s systems.
